March 30, 2020: At LafargeHolcim, the health and safety of our customers and colleagues is our highest priority. In light of the current COVID-19 pandemic, we are constantly monitoring and adapting our business approach for each country, while at the same time carefully following the recommendations from the World Health Organization as well as the recommendations from local health authorities.
We know our customers depend on the seamless delivery of our services and we're eager to help keep your projects moving forward during this unprecedented time. While our dispatch teams are working 100% remotely, they continue to be fully accessible via the Chat feature on the ConcreteDirect app.
We’ve also been working diligently on developing a fully contactless experiencefor ALL on-site deliveries that eliminates the need for paper exchange or signature requirements. This feature, which is currently live and ready-to-use across North America, will automatically generate all of your delivery details containing ETA and GPS location within minutes of the truck leaving the job site. Simply download the latest update of the ConcreteDirect app to access the contactless delivery feature. Don’t have the app? Contact your sales representative for access.